Our team is able to provide first and second level support, both through phone or through our remote support system. We also have highly qualified and certified professionals or with expertise in ITIL and CMMI.
Companies that already have outsourced support outside Europe can apply our 24/7 service in a very effective and inexpensive way.
Compared to other EU countries, Spain has very high qualified IT profiles and rates are similar to outsourcing / offshoring to India or the Baltic.
Spain has the advantage of having a culture similar to other EU countries without problems with work permits. If necessary, we have no objection to move and travel to other EU countries in order to attend meetings or to streamline tasks urgently requested.